Fulfilment Policy
Shipping and Delivery Policy (Physical Products):
For physical copies of the Brand Buddy Box Blueprint:Orders are typically processed within 2-3 business days.Shipping times may vary depending on your location, but you can generally expect your order to arrive within 10-15 business days. In some cases, delivery may be faster.If you experience delays or encounter any issues with your shipment, please reach out to us at hey@brandbuddybox.com. We will provide tracking information or assist
with refund inquiries as needed.
Custom Digital Products (Digital Stores and Store Transfers):
Due to the bespoke nature of our digital stores and store transfers, processing times may vary. We are committed to delivering your custom product in a timely manner and ensuring it meets your specifications.If you have questions or require updates about your digital product, please contact us at hey@brandbuddybox.com.Refunds for digital products will be handled on a case-by-case basis. Please note that as custom products, refunds may not always be possible once work has begun.
General Fulfillment Terms:
We strive for excellence and aim to ensure a smooth experience for every customer.If you encounter any issues or have concerns about your order, please do not hesitate to contact us. Our team is here to help resolve any problems promptly.By placing an order, you agree to the terms outlined in this Fulfillment Policy. Brand Buddy Box reserves the right to update this policy as needed to better serve our customers.
Thank you for choosing Brand Buddy Box!